Technical Documentation:
Proper documentation makes for satisfied customers, reduced customer service costs, and more efficient business processes. We develop and refine your customer-facing and internal documentation, including:
- User manuals
- Policies and procedures
- Online help
- Knowledge bases
- Installation guides
- Tutorials
- Training materials
- Wikis
- Topic-based authoring
Specialty Writing Services:
We provide all sorts of specialized writing services to help you impress clients and reach new customers. Some of these services include:
- Writing for your blog
- Marketing materials
- Advocacy letters
- Online surveys
- Editing services
Documentation Tools:
It is vital for any consultant to come up to speed quickly on your workflow and tools. We are adept with all of the common documentation tools and technologies, including:
- Microsoft Office
- Adobe FrameMaker
- Adobe Acrobat
- Madcap Flare
- HTML
- Markdown
- Atlassian Confluence
- ArborText
- Adobe Illustrator
- Photoshop
- Linux (including the command line)
- Windows 10
- OS X