Today’s business runs on information. That’s practically a cliche, but what does it mean? It means strong technical documentation to provide the information you and your customers need to do business, and it means supporting your business decisions with solid facts.

Thank you for visiting Matrix Information Service. I’m Paul Scott, the Info-Wrangler-in-Chief. We provide full-service business research and technical documentation to help you reach your business goals. Our main focus is in pharmaceuticals, biotech, and clean energy, but we can handle queries for any company in any sector.

My friends call me a “full-stack technical writer,” because I have a background in the hard sciences and I work with my clients’ tech directly. I get in and figure out how the system works. I talk to the subject matter experts in their own language – chemistry, biochemistry, or engineering. And I learn not just what needs to be documented, but why – the underlying business need.

Our company message is “What do you need to know?” because business professionals spend much of their time finding and using information of all sorts. Our business at Matrix is making information easier to find and to use, whether by researching information for a new project or helping our clients present information to their customers in the form of technical documentation.